Winston-Salem

Contact Information

278 Harvey Street
Winston-Salem, NC 27103

map call: (336) 722-8477

Hours

M-F: 10am - 8pm
S: 9am - 6pm
Su: Closed - 5pm

In Store Reviews by Listen360 see all

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   on May 22, 2018Rated 10 out of 10 by L.S. at Fleet Feet
What do you like about our products and services?

great customer service every time I come there, regardless of who is waiting on me. Bought a pair of shoes and several socks yesterday from David (I think). very knowledgeable and personable.

Report a concern   on May 22, 2018Rated 10 out of 10 by kim stewart at Fleet Feet
What do you like about our products and services?

Outstanding service and knowledge about running shoes and socks.

Report a concern   on May 22, 2018Rated 10 out of 10 by K.C. at Fleet Feet
What do you like about our products and services?

Great service!

Report a concern   on May 22, 2018Rated 10 out of 10 by M.L.C. at Fleet Feet
What do you like about our products and services?

Jonathan was awesome! He listened to what I was looking for, asked me about my likes and dislikes. Respected my time (was there on my lunch hour) and was able to special order a pair of flip flops that I wanted in a certain color. He was extremely knowledgeable and helped me find the perfect pair of sneakers. Thank you Jonathan!

Report a concern   on May 21, 2018Rated 10 out of 10 by L.H. at Fleet Feet
What do you like about our products and services?

Friendly attentive personal fitting and service - comfortable foot results when exercising!

Report a concern   on May 21, 2018Rated 10 out of 10 by J.D.H. at Fleet Feet
What do you like about our products and services?

Very attentive and had a good amount of one-on-one time with the rep.

Report a concern   on May 21, 2018Rated 10 out of 10 by M.M. at Fleet Feet
What do you like about our products and services?

Personal attention and salesperson knowledge

Report a concern   on May 20, 2018Rated 10 out of 10 by Kim Hutchens at Fleet Feet
What do you like about our products and services?

Love the lady that helped me! She didn’t make me feel bad because I am just starting out working out! She was very informative and friendly!

Report a concern   on May 20, 2018Rated 10 out of 10 by L.B. at Fleet Feet
What do you like about our products and services?

Dave was very low key, good sense of humor, not hurried, gave us great attention with no must purchase feel! Great experience!

Report a concern   on May 20, 2018Rated 10 out of 10 by A.A. at Fleet Feet
What do you like about our products and services?

The staff was incredible--she took her time and could tell she wanted me fitted in the right shoes. l look forward coming back.

Report a concern   on May 20, 2018Rated 10 out of 10 by D.P. at Fleet Feet
What do you like about our products and services?

Kindness and understanding of sales associate

Report a concern   on May 20, 2018Rated 10 out of 10 by S.S. at Fleet Feet
What do you like about our products and services?

Love the thorough knowledge of the products and how they apply to my specific needs!

Report a concern   on May 20, 2018Rated 10 out of 10 by Shery Hoy at Fleet Feet
What do you like about our products and services?

shoes look great and feel good so far, but this is only my second day. David was a really nice guy. Got greeted with a warm smile by another associate as soon as I entered the store. Coworker highly recommended these shoes. It's ok to share my name not company name with Fleet fFeet

Report a concern   on May 20, 2018Rated 10 out of 10 by Jessica And Ryan Grimsland at Fleet Feet
What do you like about our products and services?

They took their time with me to find me and my son the right running shoe.

Report a concern   on May 20, 2018Rated 10 out of 10 by A.H. at Fleet Feet
What do you like about our products and services?

The products are good /top of line but your do not sale anything other stores don,t sale what you have that other stores don,t have is quality,knowledgeable service

Report a concern   on May 19, 2018Rated 10 out of 10 by D.F. at Fleet Feet
What do you like about our products and services?

Personalized service

Report a concern   on May 19, 2018Rated 10 out of 10 by K.M. at Fleet Feet
What do you like about our products and services?

Staff was SUPER helpful!

Report a concern   on May 19, 2018Rated 10 out of 10 by Annette Kozlowski at Fleet Feet
What do you like about our products and services?

David was very knowledgeable about my shoes I bought and actually told me something about the inserts that I’d never heard before. He also knew about my upcoming IRONMAN and gave me great tips about Boulder Bethesda from there. He was awesome.

Report a concern   on May 19, 2018Rated 10 out of 10 by S.R. at Fleet Feet
What do you like about our products and services?

Everything

Report a concern   on May 17, 2018Rated 10 out of 10 by J.B. at Fleet Feet
What do you like about our products and services?

The woman that helped me was really fantastic. Her name escapes me at the moment, but she spent a lot of time finding the right shoe for me. I wore them for the first time tonight at the gym and can confirm they are the right shoe.

Report a concern   on May 17, 2018Rated 10 out of 10 by D.C.J. at Fleet Feet
What do you like about our products and services?

Great customer service !!
Having runners on staff means a lot, your staff is always friendly and very knowledgeable .

Report a concern   on May 16, 2018Rated 10 out of 10 by A.M. at Fleet Feet
What do you like about our products and services?

Service was amazing!!!!

Report a concern   on May 16, 2018Rated 10 out of 10 by Sharon Payne at Fleet Feet
What do you like about our products and services?

Knowledgeable staff always!! They are professionals who can understand your needs and find the product that best meets your needs. I always appreciate their input and advice. I also appreciate that this business gives back to the community. They encourage others to do so also. Great place to shop!

Report a concern   on May 16, 2018Rated 10 out of 10 by chuck harris at Fleet Feet
What do you like about our products and services?

Service and knowledge about the sport of running and triathlon and the gear and accessories that go with it is unparalleled. FF aims to help beginners and experts alike. The training programs are fun and allow people to fall in love with exercising. I look forward to entering the store every time.

Report a concern   on May 15, 2018Rated 10 out of 10 by M.W. at Fleet Feet
What do you like about our products and services?

Your employees were very busy at the time i arrived, however greeted me, took my information, and gave me an understanding of my wait time. When it was my turn to get fitted, your employee (Emma) explained the results of my foot scan very well and in an easy to follow manner. She continued this with the explanation of each shoe. During my fitting, I felt valuable and that the time it took for me to make a selection was also valued. i've already shared my experience with a few family members and they have plans to visit Fleet Feet. I'm honestly looking for an excuse to buy another pair of shoes as my feet and whole body are feeling the positive effects of your service!

Report a concern   on May 15, 2018Rated 10 out of 10 by M.N. at Fleet Feet
What do you like about our products and services?

Excellent foot care. Fit is perfect. U r never rushed

Report a concern   on May 15, 2018Rated 10 out of 10 by L.P. at Fleet Feet
What do you like about our products and services?

Personal. Jim devoted his entire time to me....no rush, no pressure.

Report a concern   on May 14, 2018Rated 9 out of 10 by D.E. at Fleet Feet
What do you like about our products and services?

Very comfortable, and stylish.

Report a concern   on May 14, 2018Rated 10 out of 10 by Julio Rodriguez at Fleet Feet
What do you like about our products and services?

All of the sales folks seem very knowledgeable and listen to what your particular issues are.

Report a concern   on May 13, 2018Rated 10 out of 10 by T.H. at Fleet Feet
What do you like about our products and services?

Staff are always so friendly and helpful!!! When you walk in the door, you are immediately greeted and assessed for your needs. Even if the greeter is unable to help, another who can, steps right in to get you satisfied. I really like the one-on-one service in helping select the right shoe, no matter how many are needed to be tried on or adjustments are needed. It makes shoe shopping so much more enjoyable. It really helps to have a knowledgable person's advice. Other athletic stores make you find your shoe and try it on with little to no assistance ... and if lucky to get help, they are usually a part-time high school student that doesn't want to be there. Thank you so much for all you do!!!!

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